FAQ's
How much do you charge for delivery?
FREE delivery on orders over £30, £3.99 for orders under £30 (UK Mainland only)
When is your customer service department available?
Monday – Friday 9am – 5pm
Do you deliver overseas?
Yes, if the territory you require delivery to isn’t on our standard list at check out please call 03301289908 for a delivery quote.
How do I claim Vat exemption?
Simple our product pages will guide you through the process.
What do I do if my item is faulty?
In the event that you receive a faulty item contact us straight away either by email help@storyandsons.com, telephone 03301289908, or on our live chat service.
